work at home - Fairfax - Amazon id-13745
Description
About the Role
This Amazon work-from-home position allows you to contribute to our mission of delivering exceptional customer service from anywhere. No prior experience is required.
Key Benefits
- Comprehensive health insurance
- 401K plan for retirement savings
- Vacation and Paid Time Off (PTO)
Job Description
A Customer Service Associate plays a vital role in providing timely, accurate, and professional support to all Amazon customers. This critical position requires an action-oriented and flexible problem-solver who can assist customers with expediting orders and resolving post-sales issues.
Responsibilities:
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- Communicate effectively with customers primarily through phone and email
- Navigate customer accounts using various software tools
- Research and review policies to find effective solutions
- Work in a fast-paced environment that prioritizes customer satisfaction
What You'll Bring
- Action-oriented and flexible approach to problem-solving
- Ability to communicate effectively with diverse customer base
- Basic knowledge of software tools and systems
- Strong analytical and research skills.
