Implementation Manager id-9478
Job Description
StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we're here to delight them all the way from the moment they start looking for a ticket until they step through the gate. The same goes for our sellers. From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to be the safest, most convenient way to offer a ticket to the millions of fans who browse our platform around the world.
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What You'll Do
- Work with various operational teams to unblock product development and rollout, but also adapt our global products to local contexts
- Own the entire go-to-market strategy and execution for the various products we launch.
- Help product teams understand business insights and design scaled processes that let teams hear and dive into the voice of the customer
- Drive the program management of highly complex areas that require many collaborators to work in concert to achieve a business result, including marketing, legal, finance, customer support, operations, sales, business development and many more
What You've Done
- 5+ years' experience driving successful programs and bringing clarity to complex areas of collaboration, areas that ideally have a heavy product footprint
- Advance Proficiency in Excel required, including data manipulation, analysis, and visualization techniques, including advanced functions, pivot tables, macros, and data validation
- Technical savviness. While a technical background is not expected, you should be comfortable with technical topics and able to discuss them with both technical and non-technical audiences
- Excellent communication. You can inform, educate, influence and persuade at various levels of the organization, both in written and verbal form
- Attention to detail. The ability to obsess over every single part of a process, at scale
- Customer obsession. The ability to take on complex product challenges and find elegant, simplifying solutions to avoid making them our user's and partner's problems
What We Offer
- Accelerated Growth Environment: Immerse yourself in an environment designed for swift skill and knowledge enhancement, where you have the autonomy to lead experiments and tests on a massive scale.
- Top Tier Compensation Package: Enjoy a rewarding compensation package that includes enticing stock incentives, aligning with our commitment to recognizing and valuing your contributions.
- Flexible Time Off: Embrace a healthy work-life balance with unlimited Flex Time Off, providing you the flexibility to manage your schedule and recharge as needed.
- Comprehensive Benefits Package: Prioritize your well-being with a comprehensive benefits package, featuring 401k, and premium Health, Vision, and Dental Insurance options.
- Team-Building Events: Engage in vibrant team events that foster camaraderie and collaboration, creating an atmosphere where your professional and personal growth are celebrated.
The anticipated gross base pay range is below for this role. Actual compensation will vary depending on factors such as a candidate's qualifications, skills, experience, and competencies. Base annual salary is one component of StubHub's total compensation and competitive benefits package, which includes equity, 401(k), paid time off, paid parental leave, and comprehensive health benefits.
