Sales Coordinator id-11632
People taking care of people, that's who we are and what we do at Cogir Senior Living!
What to expect...
Cogir Senior Living is hiring an energetic, genuine, and compassionate Sales Coordinator with a heart for our seniors and their families to join the team at our beautiful retirement community, Tribute at One Loudoun!
We welcome candidates from the retirement living, hotels, and real estate industries.
As a Sales Coordinator, you are responsible for the smooth transition of a new resident into the community. You will maintain a thorough knowledge of the property's products and services to effectively and accurately represent the property to referral sources and prospects.
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If you are kind, compassionate, and genuinely desire to make meaningful connections with our residents, a Cogir Senior Living community may be the place for you!
Our compensation includes an hourly flat rate + commission for each move-in.
What Cogir has to offer you?
- Competitive wages, training, and growth opportunities.
- An inclusive, positive work environment where everyone has a voice.
- Early access to paycheck (pay-on-demand).
- Heath, Dental, Vision, and Life insurance.
- 401K Plan with company match.
- Paid Vacation, sick leave, and paid holidays.
- Employee Assistance Program.
- Generous Employee Referral Bonus Program.
- Free meals at work, and more!
What will you do as a Sales Coordinator?
- Assist the Community Relations Director in implementing plans to acquire leads, manage leads, and increase census.
- Qualify prospects, convert qualified prospects to tours, and convert tours to deposits using the sales process.
- As directed, handle all inbound telephone, walk-in, and mail inquiries, including completing the inquiry information form, entering inquiry information into the sales and marketing database, and following up with correspondence.
- Give community tours and provide marketing information following the marketing process.
- As requested, assist the Community Marketing Directors in preparing routine and special sales and marketing reports.
- Assist with the preparation of all required sales reports and sales activity boards.
- Aid residents and their family members in adjusting to the facility. Attend to emotional and psychological issues related to this adjustment and any other psychosocial adjustments.
- Assist with preparing and processing all required information necessary to complete a successful move-in.
- Follow up with all potential residents, referral sources, or interested parties.
- Maintain the community's Customer Relationship Management software (Yardi) accurately and in a timely manner.
- Establish relationships between residents, department heads, and staff who provide services on a daily basis to maintain a high degree of resident satisfaction.
- Understand the community's care regulations to ensure proper placement and education to prospects.
- Assist with the setting up and tearing down of special events.
If you have these qualifications, we'd love to chat:
- At least 3 years of experience in retirement housing, hospitality, or healthcare marketing and/or sales.
- A positive team player mentality and passion for serving seniors!
- Ability to work in a fast-paced environment and capacity to work evenings and/or weekends if needed.
- Success in achieving sales goals and quotas. Knowledge of various computer systems, particularly Excel and Word.
- Experience in Assisted Living (AL), Independent Living (IL), Senior Living, or Hospitality is a plus!
- Experience with Yardi or similar CRM software preferred.
About COGIR Management USA:
COGIR Management USA, headquartered in Scottsdale, manages over 90 senior living communities across 11 states and continues to grow. We are proud to be a leader in the senior housing industry, providing an exceptional quality of care, amenities, and team culture, where our residents and team members thrive.
Our common goal is to make a positive difference in the lives of our residents, today and in the future. Our team identity is based on three pillars: Human Focus, Creativity, and Excellence. We offer a unique lifestyle approach to our living situation and are a company committed to continuing to improve.
