Remote Specialist in Patient Scheduling for Healthcare id-9616
Job Overview
We are looking for a dedicated and empathetic Healthcare Patient Scheduling Specialist to join our innovative and rapidly growing team in a fully remote capacity. This is a fantastic opportunity to contribute meaningfully to the healthcare sector while working in an environment that prioritizes your professional growth and personal well-being.
Key Responsibilities
As a Healthcare Patient Scheduling Specialist, your responsibilities will include:
- Delivering outstanding patient experiences by managing inbound calls with professionalism, empathy, and care.
- Applying your conflict resolution skills to transform challenging situations into positive interactions.
- Conducting outbound communications to assist with appointment rescheduling and gathering patient information.
- Collaborating with a dedicated team to enhance patient services and foster personal development.
- Triage patient inquiries efficiently, ensuring concerns are directed to the appropriate parties.
- Demonstrating a firm understanding of commercial health insurance and medical terminology.
- Upholding high standards of customer service to ensure each patient feels valued.
- Protecting sensitive information in compliance with HIPAA regulations.
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Required Skills
To excel in this role, candidates should possess:
- A minimum of 1 year of relevant experience in a medical office or customer service environment.
- Practical knowledge of medical office procedures and healthcare terminology.
- Proficiency in MS Office, databases, and electronic health record (EHR) systems.
- Exceptional communication skills coupled with a strong dedication to customer service.
- High-level computer proficiency and the ability to manage multiple tasks effectively.
- Comprehensive understanding of various insurance types.
- Keen attention to detail and outstanding organizational abilities.
- Experience with AthenaHealth systems is advantageous.
Qualifications
Candidates must have at least a high school diploma or equivalent, along with relevant experience in the healthcare setting.
Career Growth Opportunities
This position offers exciting potential for professional development in a supportive environment that fosters continuous learning and skill enhancement.
Company Culture And Values
We pride ourselves on creating a collaborative and fast-paced work atmosphere that values teamwork and individual contributions. Our commitment to our employees is reflected in our comprehensive benefits package, which begins after just 90 days of employment.
Compensation And Benefits
- Salary: \(21.00 - \)30.00 per hour
- Comprehensive benefits package starting 90 days after joining
- Paid time off
- Flexible scheduling options for 8-hour shifts
Join us in making a meaningful difference in the healthcare experience for patients. We welcome your applications and look forward to your contribution to our mission!
