Rackspace Looking for AWS Solution Architect – (R-13896) at Remote -id-3691

Job description

Cloud Architect – IN

Job Code: IND-45274P4

FLSA Status: Non-Exempt

Work Location: IND

Function: Technical Support

Career Level Code: P4

Career Level: Professional Advanced

H1-B Qualified: Yes

Job Level: 11 Individual Contributor

Job Profile Summary

The Cloud Architect is a key element within the Rackspace support infrastructure and is expected to provide department, company and industry management and implementation into solutions. The Architect is expected to take initiative and advise on potential pitfalls that may encounter on large scale multi-platform infrastructure across all customers. Addresses specific customer needs through leveraging new and existing feature sets, products, and technologies. Evaluates, documents solutions and trains Cloud Engineering and support staff to ensure supportability of customer environments. Serves as the last stop in the Rackspace support group for technical escalation and issue resolution of the most complex problems.

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Key Responsibilities

  1. Technical point of escalation to the Cloud Support and Engineering teams; resolving customer issues, working in collaboration with partners across the business, as required.
  2. Create and deliver customer solutions that maintain, deploy, upgrade, and troubleshoot infrastructure solutions.
  3. Participate in and define future state end-to-end architectures, platforms, products, tools, and solutions to advance security capabilities.
  4. Work closely with customers in the pre-implementation process to design and architect desired customer solutions.
  5. Research, plan and coordinate complex maintenance activities.
  6. Lead analysis effort to support and drive Root Cause Analysis (RCA) exercises to drive process & technology improvements.
  7. Collaborate and share knowledge with other administrators and engineers via wiki articles and training presentations.

Knowledge

  • Advanced knowledge of Cloud Platform Products such as AWS, Azure, GCP, or Openstack.
  • Advanced skills in at least one of the following languages: Node.js, Python, PHP, Ruby, and Java.
  • Advanced skills with git and git workflows.
  • Advanced skills in leveraging CI and CD tools to automate testing and deployment.
  • Advanced knowledge of Linux or Windows OS, including but not limited to: Server Failover Clustering, Active Directory, IIS.

Education

Bachelor’s Degree in Computer Science, Management Information Systems, or a related technical field. At the Manager’s discretion, 4 years of additional related experience may substitute for the degree requirement.

Certifications

  • Requires 3+ Azure Certifications for Azure Specialists.
  • Requires AWS Master Status and AWS Certified Solutions Architect Professional level certification.
  • Requires 3 Microsoft Certifications for Hyper-V Specialists.

Experience

8 – 11 years of technical engineering and administration experience with a minimum of 5 – 6 years commercial experience as either a LAMP stack software developer and/or systems engineer.

Physical Demands

General office environment: no special physical demands required. May require long periods of sitting and viewing a computer monitor.

Travel

Occasional domestic/international travel, less than 50%.

About Rackspace Technology

We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies to deliver end-to-end solutions.

We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to any legally protected characteristic.

Rackspace Looking for AWS Solution Architect – (R-13896) at Remote -id-3691

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