Communications Content Manager id-10514
About the position
Publix Super Markets tops the list of privately-owned supermarkets in the US. We hold no long-term debt and continue to grow year after year. Publix and our associates excel in community involvement, volunteerism, and environmental sustainability. Our collective commitment to diversity has contributed to our success in being a great place to work and shop. It's satisfying to work for - and be an owner in - a Fortune 100 company that is widely recognized as a leader in the supermarket industry. The Corporate Communications department at Publix spearheads internal communications and press releases, publishes monthly newsletters and annual benefits notices, handles department-specific communications, and manages digital content for Publix's internally facing platforms. Within the department, the Communications Content Manager will oversee content delivery and functionality for internal digital communication channels (intranets, blogs, email, digital boards, etc.), and select public-facing digital channels, such as our corporate newsroom. Ideal candidates have the skills to work productively when faced with challenging work situations and time pressures. In Publix's corporate offices, we value in-person interactions, similar to those our store associates have with customers. Many of Publix's corporate offices offer work from home up to two days a week. Each business area implements their policy differently and should be discussed during interviews.
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Responsibilities
- manage communication publishing and delivery processes and serve as the subject matter expert for capabilities that exist within our technology systems
- participate in new site development and agile development activities, in addition to testing new features and functionality
- initiate and execute governance activities for communication content channels
- support special assignments, which may include crisis communications, training and development, project management, reporting, innovation and quality improvement, and presenting to the communications leadership team
Requirements
- Bachelor's degree or equivalent experience
- at least two to four years of experience working with web content
- comprehensive knowledge and experience working in a content management system
- applied knowledge of HTML coding language
- knowledge of web content accessibility standards and best practices
- knowledge of search engine optimization best practices
- knowledge of file formats (print, digital, video) and media usage rights terminology
- problem solving and analytical skills
- verbal and written communication skills
- basic skills with Microsoft Excel and PowerPoint
- basic skills with Adobe Photoshop
- intermediate skills with Microsoft Word and Outlook
- valid driver's license
- willingness to travel locally on day trips
- willingness to work nights, weekends, holidays, and extended hours as business needs require
- willingness to be on call 24/7 for crisis/emergency communications as business needs require
Nice-to-haves
- Master's degree
- five to eight years of experience working with web content
- experience working in SharePoint
- knowledge of the Publix's digital communication channels and platforms
- knowledge of SAP and OpenText Content Center
- intermediate skills with Microsoft Excel and PowerPoint
- advanced skills with Microsoft Word.
