Work From Home Help Center Support/ Full time-Part time Flexible Hours id-12368
Description
**Job Title:** Work From Home Help Center Support
**Job Type:** Full-time/Part-time Flexible Hours
**Location:** Huntington Station, NY (Work From Home)
**Salary Range:** $20.3 - $32.4 per hour
**Job Overview:**
We are seeking a dedicated and customer-focused individual to join our team as a Work From Home Help Center Support. In this role, you will be responsible for providing exceptional customer service and technical support to our clients through phone, email, and chat. This position offers flexible hours and the opportunity to work from the comfort of your own home.
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**Responsibilities:**
- Respond to customer inquiries and provide technical support in a timely and professional manner
- Troubleshoot and resolve customer issues efficiently and effectively
- Document customer interactions and resolutions accurately in our system
- Collaborate with team members to ensure customer satisfaction and maintain high-quality service standards
- Stay up-to-date on product knowledge and industry trends to better assist customers
**Requirements:**
- High school diploma or equivalent
- Previous customer service experience is preferred
- Excellent communication skills, both written and verbal
- Strong problem-solving abilities and attention to detail
- Ability to work independently and as part of a team
- Proficiency in Microsoft Office and customer service software
- Must have a reliable internet connection and home office setup
**Please note:**
As an equal opportunity employer, we do not discriminate against applicants on the basis of race, color, religion, sex, national origin, age, disability, or any other protected status. We also comply with all applicable state and federal laws regarding background checks and criminal history inquiries.
If you are passionate about customer service and enjoy working from home, we encourage you to apply for the Work From Home Help Center Support position with Podhurst Associates. Join us in providing top-notch support to our valued clients and make a difference in their experience with our company. Apply now!
