Senior National Account Manager - Walmart & Sam's Club id-3549

January 8, 2025

Darigold is looking for a Senior National Account Manager to join our team. The Senior National Account Manager (NAM) is responsible for creating value for our farmers and customers, by delivering volume, share and margin growth, through execution of Darigold’s brand and business development plans. This includes but is not limited to the execution of strategic sales plans with key national and regional customers, delivering new product distribution and improving operating margins through effective merchandising, pricing, promotion management and effective sales planning and forecasting. This is a remote position based in Arkansas (AR) with access to our broker's office.

The Senior NAM will be a key member of the Grocery & Mass team reporting to the Senior Director of Sales. This role will require exceptional organizational skills and analytical acumen. The ideal candidate will be customer-first focused and have a passion for learning to maximize total enterprise value with customers across several channels, categories and product offerings for branded and private label growth. Travel of 25% will be required.

This role will directly manage complex customer relationships and should be capable of facilitating contract negotiations and new business RFP bids, with coaching and support from Commercial and Business Development teams. To succeed in this role, the ideal candidate will be self-motivated and self-directed with a passion for growing the business.

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What You Will Do:

Deliver volume, margin, share and objectives for Walmart & Sam’s Club.
Execute Darigold’s customer and business development plans for core branded and private label products as outlined in the AOP, DSMP’s and Price and Trade Architecture.
Drive product distribution and superior shelving placement.
Deliver quality merchandising and efficient pricing & promotion management.
Provide accurate trade planning and forecasting.
Facilitate effective customer service and order fulfillment.
Ensure effective execution of invoice accuracy, deduction management, and enforcement of credit policies, terms, and conditions.
Leverage brand and channel marketing programs and promotions to maximize new item velocities.

What You Bring:

Bachelor’s degree required.
5+ years of Consumer Products Sales, National Account experience or Category Management experience required.
3+ years of Walmart & Sam’s Club experience preferred.
Dairy, Refrigerated and/or Private Label experience strongly preferred.
This is a remote position to be based in Arkansas, preferably in northwest AR, with access to our broker’s office.
Must be willing/able to travel up to 25% of the time.
By leading with clarity, you will cultivate a relationship of mutual trust and respect to gain an expert understanding of the customer’s structure, cultural ways of working, category expectations, and business requirements, to create sustainable value and growth for the customer and Darigold. You will have the drive to be the customer expert looking to uncover all opportunities to grow with the account, to understand the competition and to successfully own and develop JBP for growth at each account.
You will execute with excellence by planning thoroughly, collaborating and delivering the results that Darigold and the retailer expect while having an adept ability to drive contingency planning.
Can skillfully navigate tough situations with both internal and external groups; can settle differences and win concessions without damaging relationships and Darigold’s reputation and P&L; can manage strategic account relationships that elevate above transactional pricing and trade.
You will act like an owner and have a clear sense of accountability based on being knowledgeable and current on internal and external business conditions, trends and competitive activity.
The individual is proficient in Microsoft Excel, PowerPoint, and Word and can adeptly navigate company and third-party databases, as well as customer portals.
Synthesize customer, consumer, category, competitive and company insights into executable winning customer plans and tactics that drive mutual wins for the retailer, Darigold and our end consumer.
Become knowledgeable about how the enterprise works and is effective at getting things done through formal processes and informal relationship building. Must be able to handle ambiguity in a start-up-type company culture.
Is detailed focused and organized. Must be able to meet customer timelines and complete all customer contracts.
Develops and delivers multi-mode communications that convey clear understanding to multiple types of audiences and influence others to act.
Ability to anticipate obstacles and dig for answers to solve issues. Must have the drive to find new business opportunities in existing accounts and find new ways to drive the business forward.

Benefits of Working at Darigold:

We understand that as an employee, benefits that support you and your family in and out of work are important. We’re proud to offer eligible positions a competitive total rewards package that includes:

401k competitive employer matching
Comprehensive medical, dental & vision benefits
Employer paid life & disability coverage
Paid time off and paid holidays
8 weeks paid parental leave
Education assistance
Employee assistance program
Access to great dairy products & participation in our employee butter purchase program

Our Commitment to Diversity:

Achieving our vision to Lead Dairy Forward requires cultivating and supporting a team with varying backgrounds, experiences, and perspectives. We are committed to providing a workplace based on mutual respect where all employees feel included and can bring their best and authentic selves to work every day. We are proud to be an Equal Opportunity Employer and Affirmative Action Employer. We welcome all qualified applicants without regard to race, color, national origin, sex, gender identity and expression, age, sexual orientation, veteran status, disability, marital status, creed, religion, genetic information or any other characteristic protected by federal, state, or local law. As a condition of employment applicants offered a role will be required to successfully pass our pre-employment background screen, receive a negative drug screen result & confirm eligibility to work in the U.S. We participate in E-Verify - please follow the links for details, English / Spanish & view our Right to Work Statement, English / Spanish.

Senior National Account Manager - Walmart & Sam's Club id-3549

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