Entry Level Customer Service Assistant id-2437

Job Ad: Entry Level Customer Service Assistant- Ideaboxpro (Los Angeles, CA)

Job Title: Entry Level Customer Service Assistant
Company: Ideaboxpro
Location: Los Angeles, CA
Salary: $26,000 - $30,000
Job Type: Full-Time

About Us:
Ideaboxpro is an innovative company specializing in creative solutions and digital marketing strategies tailored to our clients' unique needs. Based in Los Angeles, we pride ourselves on fostering a collaborative environment where creativity thrives, and ideas turn into impactful strategies. Our team is dedicated to delivering exceptional results and maintaining strong relationships with our clients.

Job Description:
We are seeking an enthusiastic and motivated Entry Level Customer Service Assistant to join our dynamic team. This is an excellent opportunity for recent graduates or individuals looking to start their careers in customer service. As a vital part of our customer support department, you will be responsible for providing exceptional service to our clients, addressing inquiries, and resolving issues in a timely manner.

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Responsibilities:

  • Provide outstanding customer service via phone, email, and chat.
  • Assist customers with inquiries regarding products and services.
  • Resolve customer issues efficiently and effectively.
  • Document customer interactions in our CRM system.
  • Collaborate with team members to improve service processes.
  • Maintain knowledge of our product offerings and promotions.
  • Support the team in achieving service level goals and objectives.

Skills Required:

  • High school diploma or equivalent; some college education preferred.
  • Strong verbal and written communication skills.
  • Ability to work well in a team-oriented environment.
  • Customer service experience, preferably in a retail or office setting.
  • Proficient in Microsoft Office Suite and basic computer skills.
  • Strong problem-solving skills and attention to detail.

Benefits:

  • Competitive salary ranging from $26,000 to $30,000.
  • Health, dental, and vision insurance.
  • Paid vacation and sick leave.
  • Opportunities for professional growth and development.
  • A supportive and collaborative work environment.

If you are passionate about communications and eager to make a difference in a creative company, apply today to join Ideaboxpro as our Entry Level Customer Service Assistant.

Entry Level Customer Service Assistant  id-2437

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