Dispatcher (Remote - Weekend Part-Time) id-2242

For over twenty-five years, AdvaCare Systems has been a leading provider of Durable Medical Equipment to hospice organizations and skilled-nursing facilities throughout the Midwest.  Our mission is to be the premier, outcome-driven DME provider in the Midwest.  We will achieve this mission by providing the best products and services, through a dedicated staff of knowledgeable, caring individuals who understand the emotional impact of care, and are committed to providing end-of-life quality.

Job Description

The Dispatcher is responsible for assisting in the scheduling and dispatching of all service activities within the organization.

Job Duties

• Dispatches deliveries, pickups, maintenance, and repairs for all facilities, homecare, and hospice providers
• Ensures Delivery Drivers receive daily schedules
• Creates order tickets for Delivery Drivers
• Ensures Delivery Drivers complete orders by collecting serial numbers and completion times
• Provides ETAs to the Customer Service department for time-sensitive deliveries

Job Requirements 

• 2+ years of Dispatching or equivalent experience preferred
• Familiarity with Computer-Assisted Dispatching Software
• Passion and Enthusiasm for helping those in need
• Strong Organizational and Interpersonal Skills
• Remote position - must have access to reliable internet service
  • Work Related equipment will be provided by company

Additional Information

All applicants must pass a national criminal background check to be considered for the position.

Shift Details (Part-Time Weekends Only)

Training Class to commence on Saturday, January 11, 2025

• Training Period to last approximately 3-4 weeks
• Candidates must be available to participate for entire period and hours of 9:00 am to 5:30 pm (CST)

Employees will be expected to work 12 hours per Weekend - shifts will be a combination of the following (all CST times):

• Saturdays:
  • 8:00 am - 4:30 pm
  • 9:00 am - 1:00 pm
  • 9:30 am - 6:00 pm
  • 1:00 pm - 5:00 pm

• Sundays:
  • 8:00 am - 4:30 pm
  • 9:00 am - 1:00 pm
  • 9:30 am - 6:00 pm
  • 1:00 pm - 5:00 pm

Key Words

Call Center, Dispatch, Healthcare, Phone Skills, Durable Medical Equipment, Service Dispatching

AdvaCare Systems is an equal opportunity, at-will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, gender identification, sexual orientation, or national origin.