Business Developer, Fleet Product, Fleet Advancement and Strategic Transformation - Arlington - Amazon Services LLC id-12266
Description
About the Role:
Amazon is seeking a Senior Program Manager with a strong delivery record and proven project management experience to own strategic, tactical, cross-functional and technology projects and programs across multiple verticals.
This role requires scoping and creating project plans, developing processes, coordinating and driving execution, and communicating to senior management on status, risks and process/product changes. Cross-team coordination, project management and executive presentation skills are essential.
The ideal candidate will leverage extensive project management experience, combined with deep analytical capabilities and a keen sense of innovation, to lead complex projects from conception to completion.
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A Day in the Life:
You will have the opportunity to develop the business requirements and influence the success of our vendors, sellers, and third-party partners around the globe.
In this role, you will own operational programs related to our vendors, and third-party partners and work to resolve operational issues.
You will work cross-functionally to drive customer-centric programs, requiring a deep need for stakeholder management, an ability to synthesize data and information, and communication across internal and external partners.
Key Job Responsibilities:
- Manage and oversee various cross-functional programs, ensuring successful delivery.
- Develop and refine program strategies, effectively leading and motivating teams.
- Set clear objectives for programs, leveraging data analytics to drive improvements and achieve metrics.
- Navigate and resolve ambiguities in business scenarios, applying creative problem-solving skills.
- Foster collaboration with internal and external partners to optimize resource allocation and project success.
- Evaluate and prioritize projects in conjunction with customer needs and technical team inputs.
- Bridge gaps in team dynamics, processes, and systems, preventing common project pitfalls.
- Identify and mitigate risks, preventing them from escalating into major issues.
- Regularly communicate with senior managers, business leaders, and other stakeholders to support key business initiatives.
- Develop, implement, and oversee KPI reporting for a program portfolio, ensuring clear visibility of milestones and project performance.
- Manage and communicate project budgets effectively.
Team Overview:
The Vendor Lifecycle Management team is responsible for developing a new centralized approach to vendor management in the areas of vendor identification and selection, vendor contract negotiation and execution, vendor onboarding, vendor performance management, vendor risk management, operational excellence and continuous improvement, and vendor offboarding.
This team is looking for a Senior Program Manager to support the development of new processes for evaluating vendor performance, working cross functionally with each program and product team.
The ideal candidate will negotiate new contracts, amend existing contracts, standardize performance scorecards, develop new dashboards, merge new and existing data streams from our vendors and internal analytics teams, stand up audit mechanisms, support risk assessments of third-party vendors, drive continuous improvement and cost efficiencies with vendors, and lead monthly and quarterly business reviews with strategic partners and vendors and internal leadership.
Qualifications:
- 5+ years of professional or military experience
- Experience structuring and negotiating complex agreements and leading cross-functional groups to orchestrate and successfully complete deals
- Experience with sales CRM tools such as Salesforce or similar software
- PREFERRED QUALIFICATIONS
- Experience influencing multiple stakeholders and leading cross functional teams across geographies and business units
- Experience working with technical and product stakeholders to define requirements, prioritize features, and influence product roadmaps.
