Audio Support Engineer/Sys Admin (Disney Entertainment Television) id-2583
Descripción del empleo:
Disney Entertainment Television (DET) Marketing is seeking a qualified applicant for the position of Audio Support Engineer, who will work closely with FX Network’s award-winning Marketing team and DET Marketing in support of the FX Networks. These teams utilize industry standard post-production tools to generate and complete FX’s programming and promos in a fast turn television broadcast environment. The Engineer must have excellent communication skills and be able to consult, train, knowledge share, interact, and develop relationships with artists, creative directors, and management.
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What You Will Do:
- High-level front-line technical support for all post-production facilities.
- Research, diagnose, troubleshoot, and identify solutions to resolve customer issues.
- Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams.
- Assess, troubleshoot, and resolve user issues and failures.
- Perform system monitoring, verifying the integrity and availability of all hardware, server resources, systems, and key processes, reviewing system and application logs.
- Orchestrate workstation management, imaging, and configuration using JAMF and Altiris.
- Document knowledge in the form of knowledge base tech notes and articles
Required Qualifications & Skills:
- Expertise in Avid Pro Tools, S6 consoles, Nexis storage and signal routing.
- Knowledgeable in storage systems, including Quantum, Isilon and Avid.
- Understanding post-production workflows including Editing, Audio Mixing, VFX, Motion Graphics, and Print.
- Strong analytical problem-solving skills.
- Skilled in MacOS, Windows, and Linux operating system.
- Effectively document problems and their resolutions
- Work with the team to plan and implement upgrades for all post-production systems.
Preferred Qualifications:
- Knowledge and experience with reading technical drawings and documentation.
- Knowledge of room acoustical layout for stereo and 5.1 mixing, speaker SPL calibration and room tuning.
- Can quickly prioritize decisions when given incomplete or conflicting information.
- Highly self-directed; able to manage and (re)prioritize multiple concurrent and competing challenges and issues.
- Great communication and interpersonal skills; you take pride in being able to deliver customer satisfaction.
Additional Information:
- At least 4 years of work experience in the Audio industry as an engineer.
- Candidates who seek employment with DET must be available to work any shift in a 24/7 facility.
This position is covered under the Company’s collective bargaining agreement with NABET-CWA.
The pay rate for this role in California is $24.518 to $65.68 per hour. The base pay actually offered may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience, among other factors. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits.
Audio Support Engineer/Sys Admin (Disney Entertainment Television) id-2583