SMS Agent (Virtual Assistant) -id-5592

Job Title: Remote SMS Agent

Company Overview:

Join our dynamic team at Offer Heroes, an up and coming player in the wholesale industry. We are seeking a highly motivated and detail-oriented individual to fill the position of Remote SMS Agent. This role is crucial to our success in managing homeowner interactions, data, and generating appointments for our lead managers.

Position: Remote SMS Agent

Location: Remote

Employment Type: Full-Time (35 hours per week)

Compensation: $5-$8 per hour

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Responsibilities:
As a Remote SMS Agent at Offer Heroes, your primary responsibilities will include:
Data Management:
  • Effectively manage and organize homeowner data through various platforms, ensuring accuracy and completeness.
  • Utilize Excel for data analysis, reporting, and tracking of key performance metrics.
  • Text Communication:
  • Engage with homeowners via text messaging in clear, fluent English.
  • Respond promptly to homeowner inquiries, providing accurate information and addressing concerns.
  • Appointment Generation:
  • Proactively identify and qualify potential leads through text conversations.
  • Generate appointments for our lead managers based on established criteria.
  • System Proficiency:
  • Utilize Salesforce to update and maintain customer records.
  • Leverage Excel for creating and managing reports, ensuring efficient data analysis.
Qualifications:
  • Previous experience in a similar role, particularly in data management and customer communication.
  • Proficient in Microsoft Excel; experience with Salesforce is highly desirable.
  • Strong organizational skills with attention to detail.
  • Fluent in English with minimal accent.
  • Excellent written and verbal communication skills.
  • Ability to work independently and collaboratively within a remote team.
Requirements:
  • Demonstrated experience in using Excel for data analysis and reporting.
  • Familiarity with Salesforce or similar CRM platforms.
  • Strong multitasking abilities and the capacity to handle a high volume of text communications.
How to Apply:
Interested candidates should submit their resume and cover letter to the address below. Please include “Remote SMS Agent Application – [Your Name]” in the subject line. The application deadline is 01/15/24.
Join us in shaping the future of wholesale real estate and make a meaningful impact in a vibrant and collaborative remote work environment. Apply today!
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