Remote Scheduler for Interpreter Services ID-1660
Join our rapidly expanding organization as a Scheduler, where your passion for optimizing operations and delivering exceptional support will play a pivotal role in enhancing communication across diverse communities. We are committed to dismantling communication barriers and creating an inclusive environment where every dialogue counts.
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Key Responsibilities
- Foster and maintain strong relationships with clients and interpreters to facilitate both onsite and video-based interpreting services.
- Efficiently assign interpreters (both staff and contractors) to fulfill daily operational needs, ensuring optimal efficiency while managing costs and prioritizing safety.
- Keep precise and up-to-date records of qualified and trained interpreters across various interpreting settings, including video relay (VRS), video remote (VRI), and onsite services.
- Provide operational support through data entry, reporting, and additional organizational tasks to guarantee seamless center functioning.
- Proactively address scheduling complexities and escalate issues to management as necessary.
- Offer interpreting services as required to support center operations.
- Collaborate closely with the workforce management department and engage in special projects as assigned.
Required Skills
- A minimum of 2 years of workforce scheduling experience.
- Proficient in database management and Microsoft Office, particularly Excel.
- Strong attention to detail with excellent data entry capabilities.
- Outstanding organizational and communication skills.
- Ability to excel in a fast-paced, independent work environment.
- Familiarity with interpreting standards and practices (e.g., RID/NAD) is advantageous.
- Experience as a sign language interpreter is preferred.
Qualifications
We seek a driven and detail-oriented individual with exceptional organizational skills and a dedication to providing extraordinary service.
Career Growth Opportunities
As a member of our team, you will have the chance for professional and personal development within a thriving organization. Opportunities to engage in special projects and assume new responsibilities will be available, enhancing your career trajectory.
Company Culture and Values
Join a mission-driven team that prioritizes communication access for all. Our dynamic work environment is designed to promote collaboration and support among team members, fostering both personal and professional growth.
Remote Scheduler for Interpreter Services ID-1660
