IT Administrator (Middleware) id-5270

RTX Corporation is an Aerospace and Defense company that provides advanced systems and services for commercial, military and government customers worldwide. It comprises three industry-leading businesses – Collins Aerospace Systems, Pratt & Whitney, and Raytheon.

Its 185,000 employees enable the company to operate at the edge of known science as they imagine and deliver solutions that push the boundaries in quantum physics, electric propulsion, directed energy, hypersonics, avionics and cybersecurity. The company, formed in 2020 through the combination of Raytheon Company and the United Technologies Corporation aerospace businesses, is headquartered in Arlington, VA.

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To realize our full potential, RTX is committed to creating a company where all employees are respected, valued and supported in the pursuit of their goals. We know companies that embrace diversity in all its forms not only deliver stronger business results, but also become a force for good, fueling stronger business performance and greater opportunity for employees, partners, investors and communities to succeed. 

The following position is to join our RTX Enterprise Services team:

RTX has an opening for an IT Administrator (Middleware) (Senior Analyst, Business Systems and Transformation) focused on middleware support to join our Middleware Platform Services team.  Remote Opportunity.

This is a technical service role implementing, managing and supporting virtualized server infrastructure, network connectivity, and middleware services that are critical to the success and stability of our customers web-based custom developed, and COTS applications.

WHAT YOU WILL DO:

• You will be engaged in information systems design, platform services, application analysis, systems integration, and related disciplines.

• Experience collaboration with teams to diagnose application/middleware problems and implement solutions that address those issues.

• Experience in entire technology stack: ETL processes, networking, web application deployment, debugging techniques and performance analysis.

• Work closely with business and application engineering teams to execute and deliver on a timely basis.

QUALIFICATIONS YOU MUST HAVE:

• Typically a minimum of 2+ years in IT System Administration, solution design and support and a bachelor’s degree or equivalent combination of related work experience and schooling in lieu of degree; Advanced degree and 3+ years’ related work experience.

• 2+ years’ experience in troubleshooting/resolving customer problems of complex nature such as product configurations (files or data), networking, platform, third party communications, hardware configuration or other issues commonly encountered in systems operation in a networked environment plus software and configuration as necessary including, but not limited to reviewing code and associated scripts, reviewing application logs and updating configurations to resolve the customer’s issues in a production environment

• In depth knowledge in Windows server design and implementation, SAN, LAN/WAN routing, and cybersecurity

• U.S. Person (U.S. citizen, permanent resident, refugee or asylee) or eligible to obtain necessary export authorizations required.

QUALIFICATIONS WE PREFER:

• Regularly document and report product/application defects to the Product Management and Application Development teams, and escalate unresolved problems to appropriate resources

• Serve as an escalation point for other Support Teams for escalated issues and have experience with SQL 2012 or higher and experience with T-SQL and SQL Server database technologies

• Office/Microsoft 365 and Azure implementation and management experience a plus with knowledge of .Net 4.5 Framework and higher

• Administration of managed service accounts and Experience with source control management systems like TFS, ADO, SVN with continuous integration/deployment

• IIS configuration, troubleshooting, and best practices and hands on experience with designing, implementing and supporting past and current Windows server platforms: Server 2008, 2012, 2016, 2019

What We Offer

Whether you’re just starting out on your career journey or are an experienced professional, we offer a robust total rewards package with compensation; healthcare, wellness, retirement and work/life benefits; career development and recognition programs. Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance and child/adult backup care.

Learn More & Apply Now!

Work Location

This is a Remote role

Relocation Eligible: No

#reempowerprogram

This role is also eligible for the Re-Empower Program. The Re-Empower Program helps support talented and committed professionals as they rebuild their capabilities, enhance leadership skills, and continue their professional journey. Over the course of the 14-week program, experienced professionals will gain paid, on-the-job experience, have an opportunity to participate in sessions with leadership, develop personalized plans for success and receive coaching to guide their return-to-work experience. Upon completion of the program, based on performance and contributions participants will be eligible for a career at RTX.

Minimum Program Qualifications:

• To qualify for the RTX, Re-Empower Program, candidates should:

• Be on a career break of one or more year at time of application

• Have prior experience in functional area of interest

• Have interest in returning in either a full-time or part-time position

The salary range for this role is 66,000 USD - 130,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.

Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.

Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.

This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.