Electronic Data Interchange (EDI) Specialist ID-1041
Full Job Description
Want to join a growing, winning team selected as a National Best Places to Work, Ingram’s Best Company to Work For and one of the Top 100 Healthiest Workplaces in America? We work hard to provide a great environment where people enjoy coming to work and have access to a balanced quality of life. Delta Dental of Kansas is a place where employees can grow and develop, positively impact their communities, and achieve their personal and professional goals.
Our employees listen to, learn from, support, and encourage one another in a fast-paced, fun, and engaging environment. We put our customers and stakeholders at the center of all we do and strive for excellence. We have created a culture focused on winning, trust, listening to each other, collaborative innovation, and positive teamwork.
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We are dedicated to the personal and professional development of our employees by encouraging employees to grow and do their best. We balance work and life priorities by promoting the health and wellness of our employees. We regularly recognize and celebrate our employees for their outstanding work and accomplishments. We promote employee connection, empowerment and engagement with employee and volunteer activities throughout the year.
How We Take Care of Our People:
- A diverse, fun, and engaging workplace that feels like a small and close-knit community that will make you feel at home while you are at work!
- “You” time: we offer paid vacation, flexible and remote work options, sick time, personal time, holidays, floating holidays, your birthday off with pay, and paid volunteer time for you to give back to a non-profit of your choice.
- Top-notch health benefits: we offer best in class health, dental, vision, and supplemental plans.
- Competitive compensation package that includes an annual bonus and merit increase.
- 401(k) plan with company match and additional contribution for those who are eligible.
- Employee Assistance Program for you and everyone in your household.
- Career growth: Education/tuition assistance, corporate memberships, seminars, professional development courses, robust training programs and tuition reimbursement programs so employees can improve their knowledge and skills.
- Named the top 2022, 2023, and 2024 Healthiest 100 Workplaces in America, including on-site fitness center, employee lounge, self-care room, wellness programs, healthy cooking seminars, biometric screenings, and gym membership benefits.
- Our Culture Champions and Wellness Committees plan various fitness and healthy habits challenges, cooking demonstrations, mental health seminars, social engagement opportunities, community volunteer opportunities, lunch and learns, community leader town halls and many other activities to enhance employee connection and engagement.
Delta Dental of Kansas Has Been Recognized Nationally and Locally As:
- Named 2023 Best Company to Work for by Ingram’s Magazine.
- Named 2024, 2023, and 2022 Healthiest 100 Workplaces in America by Springbuk.
- Named the top 2023 Healthiest Employer by the Kansas City Business Journal.
- Named a Best Place to Work by the Wichita Business Journal 2021, 2022, and 2023.
- Nationally selected as Best Places to Work in Insurance in 2021 and 2022.
- National Company of the Year for Insurance by the American Business Awards (Gold Award).
- Management Team of the Year (American Business Awards).
- Most Innovative Company of the Year under 2,500 Employees (American Business Awards).
- Top Innovation Award by the Wichita Business Journal.
- Healthy Workplace Gold Award for excellence in employee engagement and community service.
- AM Best “Excellent” rating among over 16,000 insurance companies for business. management, innovation, operating performance, and risk management.
- Benchmark Portal Center of Excellence (given to top 10% of call centers nationwide).
- Sales Excellence Award for Outstanding Sales Growth.
- Top Call Center in North America (Customer Centricity Awards).
Key Responsibilities:
- Interpret and analyze EDI transaction data in order to reconcile data discrepancies.
- Coordinate with internal stakeholders and data partners to establish and maintain EDI transactions across all product lines.
- Perform testing of EDI/Eligibility files and provide feedback accordingly.
- Troubleshoot issues related to EDI transactions.
- Maintain direct contact between EDI senders, external stakeholders, internal stakeholders, and other teams as necessary.
- Respond to email and phone inquiries from external stakeholders and their business partners.
- Meet corporate, departmental and external stakeholder performance guarantees.
- Assist with manual enrollment processing for all product lines as necessary.
- Assist in the development of user system documentation and desk level procedures.
- Consistent attendance and ability to work extended hours (if needed) during peak season to accommodate the higher volume of work.
- Other duties as assigned by the Group Administration Team.
Requirements:
Education and Experience
- High School Diploma or equivalent. Two years of college preferred.
- Minimum of 2-3 years proven EDI/eligibility experience is required.
Skills
- Proficiency in EDI mapping tools and software.
- Strong analytical and problem-solving skills.
- Strong organizational skills, attention to detail and ability to follow established procedures.
- Ability to work with multiple business systems and have a general understanding of system design.
- Knowledge of Microsoft Office products and project management tools.
- Excellent oral and written communications skills with the ability to clearly and concisely explain EDI concepts to technical and non-technical stakeholders.
- Ability to investigate, perform preliminary testing and present findings.
- Able to work independently with an assigned task and in a team environment.
- Familiarity with HIPAA and other relevant data privacy regulations is highly desirable.
- Must reside in one of the following states: Kansas, Oklahoma, Missouri, Texas, Nebraska, Iowa, Minnesota, Colorado, or South Dakota.
Delta Dental of Kansas is an equal opportunity employer. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Human Resources.
Job Type: Full-time
Pay: $50,000.00 - $70,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Professional development assistance
- Retirement plan
- Tuition reimbursement
- Vision insurance
Compensation Package:
- Bonus opportunities
- Hourly pay
- Yearly pay
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Location:
- Kansas (Required)
Work Location: Remote
Electronic Data Interchange (EDI) Specialist ID-1041