Customer Service Representative - Sales (Hybrid) -id-5807
About AT&T:
At AT&T, we’re transforming the way the world connects. As a leader in telecommunications and technology, we deliver innovative solutions to our customers while creating opportunities for our team members to grow and thrive. We’re committed to fostering an inclusive and dynamic workplace where everyone’s voice is valued.
Job Summary:
We are seeking a motivated Customer Service Representative - Sales to join our team in a hybrid role. In this position, you’ll provide exceptional customer service while identifying sales opportunities to drive revenue growth. Your ability to communicate effectively and build relationships will be key to your success.
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Key Responsibilities:
- Deliver excellent customer service by addressing inquiries, resolving issues, and providing tailored solutions.
- Identify customer needs and recommend AT&T products and services that meet their requirements.
- Process orders, handle account updates, and ensure accurate data entry.
- Collaborate with team members to achieve sales and service targets.
- Stay informed about AT&T’s products, services, and promotions to confidently assist customers.
What We’re Looking For:
- Strong communication and interpersonal skills.
- Ability to handle multiple tasks in a fast-paced environment.
- Proactive attitude with a passion for delivering outstanding customer experiences.
- Previous experience in customer service or sales is a plus.
Qualifications:
- High school diploma or equivalent.
- Proficiency in basic computer operations and data entry.
- Flexibility to work a hybrid schedule, including some in-office shifts.
What We Offer:
- Competitive hourly pay with performance-based incentives.
- Comprehensive training to set you up for success.
- Benefits package including health, dental, vision, and retirement plans.
- Career growth opportunities within AT&T.
- Discounts on AT&T products and services.
