Crew Scheduler - Inflight id-8900
Find your future at United! We’re reinventing what our industry looks like, and what an airline can be – from the planes we fly to the people who fly them. When you join us, you’re joining a global team of 100,000 connected by a shared passion with a wide spectrum of experience and skills to lead the way forward.
Achieving our ambitions starts with supporting yours. Evolve your career and find your next opportunity. Get the care you need with industry-leading health plans and best-in-class programs to support your emotional, physical, and financial wellness. Expand your horizons with travel across the world’s biggest route network. Connect outside your team through employee-led Business Resource Groups.
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Create what’s next with us. Let’s define tomorrow together.
Why Inflight Services?
Our customers choose United because of our dedication to safety and passion for service. United's Inflight Services team is made up of diverse, driven individuals working together to Connect People and Unite the World. From operational leadership and crew planning to safety and service procedures, our Inflight Services team provides the innovative approaches, tools, training and guidance needed for our flight attendants to deliver the best possible customer experience, and aid in our mission to become the best airline in the history of aviation.
Key Responsibilities:
Inflight Crew Schedulers ensure that all flights in our reliable Worldwide network are accurately staffed with Inflight crew in support of Core4 as it relates to United’s goal of providing safe, efficient, and reliable air transportation for our customers.
- Assign all open flying to qualified Inflight crew members according to Federal Aviation Regulations, flight attendant Contract, and Company policies
- 24-hour communications center/point of contact for flight attendant work group, providing round-the-clock support to Inflight crew members with regards to schedule and flight-related issues, delay notifications, assignment modifications, etc.)
- Responsible to supervise crew legalities, communicate changes, reassign flight attendants and perform CMS transactions to ensure accurate crew pay and quality assurance
What’s needed to succeed (Minimum Qualifications):
- High School Diploma or GED
- 1 to 2 years scheduling operations experience and or experience working in a fast-paced environment requiring high volume customer interaction
- Possess intermediate MS Office skills particularly with Outlook, Word and Excel
- Ability to convey information effectively both verbally and in writing
- Strong computer knowledge and typing skills
- Proven ability resolving conflict and working in a fast-paced environment handling stressful situations
- Ability to manage stress and stay calm under high pressure situations
- Must be able to manage multiple tasks and priorities to be successful on the job
- Good organizational, time management, and problem-solving skills
- Possess the necessary skills to provide support and courteous service to crew members
- Successful candidate must also be able to function effectively in a team-oriented environment
- Must be legally authorized to work in the United States for any employer without sponsorship
- Successful completion of interview required to meet job qualification
- Reliable, punctual attendance is an essential function of the position
What will help you propel from the pack (Preferred Qualifications):
- Bachelor’s degree or 3 to 5 years of equivalent experience
- COSMOS experience highly
- 1 to 2 years relevant crew scheduling
- 1 to 2 years of airline operation experience.
