Conduent live Chat Full-Time Remote Job - Hiring Now id-8991
Conduent is currently hiring full-time Live Chat Agents for a remote position. If you're someone with excellent communication skills, a passion for helping others, and a desire to work in a fast-paced, remote environment, then this could be the job for you. As a Live Chat Agent, you'll be supporting our clients by providing top-tier customer service through live chat platforms.
Key Responsibilities:
- Provide real-time support via live chat for customers.
- Assist with troubleshooting, inquiries, and issue resolution.
- Offer knowledgeable responses to client queries.
- Maintain high customer satisfaction by ensuring clear and accurate communication.
- Manage a high volume of chats, ensuring timely responses.
- Record and track customer interactions in CRM software.
- Adhere to company policies, quality standards, and KPIs.
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Qualifications:
- High school diploma or equivalent required; Bachelor’s degree preferred.
- Previous customer service or live chat experience is a plus.
- Exceptional written communication skills.
- Ability to multi-task and manage time effectively.
- Self-motivated and able to work independently.
- Tech-savvy, comfortable navigating multiple systems and software.
- Must have a reliable internet connection and a quiet space for remote work.
Benefits:
- Competitive salary.
- Flexible full-time hours.
- Work from home - no commuting required!
- Health, dental, and vision insurance.
- Paid time off (PTO).
- 401(k) with company match.
- Paid training and development opportunities.
How to Apply:
Interested candidates are encouraged to apply immediately as we are hiring now. Please submit your resume along with a brief cover letter explaining your interest in the position.
